FX KaraSell | Trade Forex Securely with Seamless Peer-to-Peer Transactions

Our Privacy Policy

At Fx Karasell, we value your privacy and strive to protect your personal information. “Personal information” refers to any information from which your identity could reasonably be ascertained. Fx Karasell will only collect and use your personal information in accordance with this Privacy Policy and the terms of your agreements with Karasell.

This Privacy Policy explains:

The type of personal information we collect
How we collect personal information
How we use cookies
How we use your personal information
Disclosure of personal information
Security of your personal information
Global company
Additional matters relating to personal information

What Information Do We Collect?

In order to enable us to deal with your inquiries, open and operate an account or to generally provide you with our products and services and comply with laws and regulations, we may need to and/or may be required to collect, record, hold, use, disclose and store (i.e. “process”) personal information and financial information about you, including but not limited to:

Personal information to establish your identity and background.
Personal information that you provide when you apply for any of our products and services.

How We Collect Personal Information

We obtain personal information in various ways, including but not limited to:

When you register an account with Fx Karasell through our website; through your relationship with us, for example information provided by you when using our products or services, when taking part in customer surveys, competitions and promotions; from an analysis of the way you use and manage your account with us, from the transactions you make and from the payments which are made to/from your account; when you contact Fx Karasell through various methods such as application forms, email, letters and telephone calls. If you contact us or we contact you using telephone, we may monitor or record the phone call for quality assurance, training and security purposes; when we obtain any data and information from third parties (e.g. credit reference agencies, regulatory and enforcement agencies, identity verification services) and/or from such other sources in respect of which you have given your consent to disclose information relating to you and/or where not otherwise restricted.

How We Use Cookies

Cookies help us give you the best experience of using our site. In this policy we use the term 'cookies' to refer to cookies and other similar technologies.

Cookies are small data files that we or companies we work with may place on your computer or other device when you visit our website. They allow us to remember your actions or preferences over time.

We use cookies to collect data that helps us to:

Track site usage and browsing behaviour;
Allow you to log-in to your account and navigate through the website;
Monitor the effectiveness of our promotions and advertising; and
Mitigate risk, enhance security and help prevent fraud.

We use both session and persistent cookies. Session cookies are deleted when you close down your browser, while persistent cookies remain on your device until they expire or you delete them. Persistent cookies allow us to remember things about you when you visit our website again.

To help us monitor the effectiveness of our promotions and advertising, we may provide site usage data obtained through the use of cookies to select third-party service providers. Any data provided by us to these third parties will be non-personally identifiable. By signing-up for an account with Fx Karasell, or continuing to use our website, you agree to our use of cookies as set out in this policy. You may decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of Fx Karasell\'s services. For information on how to delete or reject cookies, you can consult the help function within your browser, or visit www.allaboutcookies.org, where you will also find more information about cookies generally.

Disclosure of Personal Information

Other than as stated above, we may use your personal information for one or more of the following purposes: to verify your account in accordance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations;

To verify your account in accordance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations;
To assess your application for our products and services;
To manage and maintain your account with us;
To better manage our business and your relationship with us;
To improve our products and services and to develop new products and services;
To notify you about benefits and changes to the features of products and services;
To administer offers, competitions and promotions;
To respond to your enquiries and complaints and to generally resolve disputes;
To update, consolidate and improve the accuracy of our records;
To produce data, reports and statistics which have been anonymised or aggregated in a manner that does not identify you as an individual;
To conduct research for analytical purposes including but not limited to data mining and analysis of your transactions with us;
To meet the disclosure requirements of any law binding on Fx Karasell;
For audit, compliance and risk management purposes;
To assess financial and insurance risks;
To conduct anti-money laundering checks; for crime detection, prevention and prosecution; to comply with any sanction requirements;
For any other purpose that is required or permitted by any law, regulations, guidelines or relevant regulatory authorities.

Please be assured that we will ask for your consent before using your personal information for a purpose other than those set out in this Privacy Policy and in the terms in your agreements with Fx Karasell.

Disclosure of Personal Information

As a part of providing you with our products and services, and for the management and operations of these products and services, and to comply with legal and regulatory requirements, we may be required or need to disclose information about you and your account with us to the following third parties:

Companies and organisations that act as our agents, affiliates and/or professional advisers;
Companies and organisations that assist us in processing or otherwise fulfilling transactions that you have requested;
Law enforcement, regulatory and governmental agencies;
Your advisers (including but not limited to accountants, auditors, lawyers, financial advisers or other professional advisers) where authorised by you;
Any other person notified by you as authorised to give instructions or to use the accounts, facilities, products or services on your behalf.
The aforementioned third parties may in some instances be located outside of your country.

We will otherwise treat your personal information as private and confidential and will not disclose your information to anyone outside Fx Karasell except:

Where you have given permission;
Where we are required or permitted to do so by law;
Where required or authorised by any order of court, tribunal or authority, whether governmental or quasi-governmental with jurisdiction over Fx Karasell;
Where we may transfer rights and obligations pursuant to our agreement with you;
Where we are required to meet our obligations to any relevant regulatory authority (whether in or outside your country).